Last Updated 24 May 1018
We're Picfair, a company that wants to help photographers make money from their creativity. Our offices are at 154-158 Shoreditch High St, London E1 6HU. Our registered address is 5 New Street Square, London, EC4A 3TW - that's the address of our Company Secretary, who are also our lawyers Taylor Wessing. They always forward on any correspondence they receive for us at that address, but if you want to get hold of us quickly, or send us postcards (and please do), the Shoreditch High Street address is the most direct route. Quicker still, you can always contact us about anything, using our support form.
Importantly, if you ever wish to request any personal information we hold on you, you can do that whenever you like, by emailing firstname.lastname@example.org.
You can browse Picfair's millions of beautiful images from across the globe without logging in or submitting any personal information.
We use a number of analytic products to track visitor behaviour on our site, because we're always trying to make Picfair as useful as possible. This means we monitor things like clicks, your Internet Protocol (IP) address, browser types, CPU speed, site performance, operating systems and device types, time spent on pages, time and time zone, the page that referred you to us, Internet Service Providers, and pages viewed. We use this information to analyse trends and improve site functionality on an individual and aggregate basis.
These analytic services rely on software such as cookies. Cookies are small, unique text files that a website sends to your computer when you visit a site and do things on it - these can be session cookies which terminate when you close a browser, or persistent cookies which will remain until you delete them. For example, we use a persistent cookie for your login, so that you don't need to log in every time you visit Picfair. You can always easily delete all cookies that a website is using by deleting them in your browser settings.
Here's the services we use when you browse Picfair (this also applies to logged-in users too):
You can sign up to Picfair using Facebook and Twitter - this uses some information that these services already have in order to speed up your sign up process (and so that you can log in with a single click via these services in the future). This includes your first name, last name, and email address.
Whether you are a photographer, an image buyer, a print customer, or an assignment client, once you are signed up to Picfair you may be asked for any of the following information:
In order to reduce errors and to authenticate our users and clients, we may from time to time use publicly accessible third-party sources to supplement the information you give us in order ensure the veracity of our records.
When you upload images to Picfair, we ask you to add a title, caption, tags and price. We also analyse the image file itself for any technical or descriptive information - this may be in the format of EXIF, IPTC or other data protocols. Please note that this information will be stored by Picfair, and may be viewable by image customers and our distribution partners.
Your profile information is always accessible and editable in the "Dashboard' section of your account. Information relating to orders, cashouts, and deliveries are stored on our databases to ensure that we can reference any such orders, cashouts or deliveries should a problem arise.
As with everything relating to your privacy on Picfair, you can request to view any information we have stored by emailing email@example.com.
Information gathered as described in b. and c. above are stored as followed:
The information you provide to Picfair is protected as follows:
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID / email selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone or reuse on other websites.
Your Personal Information resides with databases run by Heroku who have a comprehensive security policy: www.heroku.com/policy/security. Your Personal Information is encrypted whenever it is transmitted to Picfair. We do not store your payment card details, although our payment provider (Stripe) may store them if you choose.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Sites contact us
Picfair collects your information in order to comply with our legal obligations, to provide you with products, and to improve our service to you. We do not sell or seek to make money from your personally identifiable information. Here are the way we use your information:
Information collected by Picfair will be stored for as long as you hold an account. If you wish to delete your account please contact us. When an account deletion request is received, we will delete/anonymise your account, excluding transaction information (i.e. sales & purchases).
Information collected from users help us create interesting and tailor-made advertising for you elsewhere on the web. Picfair collects information in a pseudonymised way - including information on your computer and Internet access, operating system as well as platform, date and time of your visit or products viewed.This is done using cookies stored on your computer that make identifying a pseudonymised user possible without any reference to your personal data.
This data collection is used to carry our user-based advertising campaigns on the following platforms:
Google, Inc. – Information on data protection with Google can be found here: http://www.google.com/intl/de/policies/privacy/
LinkedIn - Information on data protection with LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy
Facebook Inc. - Information on data protection with Facebook Inc. can be found here: https://www.facebook.com/full_data_use_policy
If you do not wish to receive user-based advertising material, you can object to it through your preferences on the the respective platforms. In your browser settings you can adjust the usage restrictions for all third-party cookies.