Last updated: August 2021
Who we are, and what is this?
We're Picfair, a company that wants to help photographers make money from their creativity. Our offices are at 154-158 Shoreditch High St, London E1 6HU, and our registered company address is 2 Underwood Row, London, N1 7LQ -
Importantly, if you ever wish to request any personal information we hold on you, you can do that whenever you like, by emailing email@example.com or you can always contact us about anything, using our support form.
Collection of personal information
1. BROWSING PICFAIR AND USER STORES
You can browse millions of beautiful images from across the globe on Picfair, and on user stores without logging in or submitting any personal information.
We use a number of analytic products to track visitor behaviour on our, and our users’ sites, because we're always trying to make Picfair as useful as possible. This means we monitor things like clicks, your Internet Protocol (IP) address, browser types, CPU speed, site performance, operating systems and device types, time spent on pages, time and time zone, the page that referred you to us, Internet Service Providers, and pages viewed. We use this information to analyse trends and improve site functionality on an individual and aggregate basis.
2. USING PICFAIR AND USER STORES AS A PHOTOGRAPHER, IMAGE BUYER OR PRINT BUYER.
a. Social sign in
You can sign up to Picfair using Facebook and Twitter - this uses some information that these services already have in order to speed up your sign up process (and so that you can log in with a single click via these services in the future). This includes your first name, last name, and email address.
b. Profile information
Whether you are a photographer, an image buyer, or a print customer, once you are signed up to Picfair you may be asked for any of the following information:
In order to reduce errors and to authenticate our users and clients, we may from time to time use publicly accessible third-party sources to supplement the information you give us in order ensure the veracity of our records.
c. Uploading images
When you upload images to Picfair, we ask you to add a title, caption, tags and price. We also analyse the image file itself for any technical or descriptive information - this may be in the format of EXIF, IPTC or other data protocols. Please note that this information will be stored by Picfair, and may be viewable by image customers and our distribution partners.
Changing & requesting your information
Your profile information is always accessible and editable in the "Dashboard' section of your account. Information relating to orders, cashouts, and deliveries are stored on our databases to ensure that we can reference any such orders, cashouts or deliveries should a problem arise.
As with everything relating to your privacy on Picfair, you can request to view any information we have stored by emailing firstname.lastname@example.org.
Storing your information
Information gathered as described in b. and c. above are stored as followed:
Protecting your personal information
The information you provide to Picfair is protected as follows:
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID / email selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone or reuse on other websites.
Your Personal Information resides with databases run by Heroku who have a comprehensive security policy: www.heroku.com/policy/security. Your Personal Information is encrypted whenever it is transmitted to Picfair. We do not store your payment card details, although our payment provider (Stripe) may store them if you choose.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Sites contact us
How we use your personal information
Picfair collects your information in order to comply with our legal obligations, to provide you with products, and to improve our service to you. We do not sell or seek to make money from your personally identifiable information. Here are the way we use your information:
Information collected by Picfair will be stored for as long as you hold an account. If you wish to delete your account please visit your Account Dashboard or contact us. When an account deletion request is received, we will delete/anonymise your account, excluding transaction information (i.e. sales & purchases).
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